About Us
Why were we founded
Taylor Made Solutions was founded to help small to medium-sized businesses focus on what matters most, by providing dependable IT and operational support tailored to their needs.
Led by William Taylor, who has over 25 years of IT experience, the business is built on a passion for technology and helping people. With a strong background in both IT and operations, William understands how technology fits into everyday business processes, delivering practical solutions that support efficiency and growth.
Our Goal
Taylor Made Solutions exists to help small to medium-sized businesses grow and operate more efficiently. We do this by providing the right technology, streamlining systems, and automating key processes.
By reducing complexity and removing unnecessary manual tasks, we allow our clients to focus on their core business, the areas where they add the most value and truly excel.
Our practical, tailored approach ensures technology supports day-to-day operations, improves productivity, and scales alongside the business.
Our Founder - William Taylor
A seasoned professional with a Master of Business Administration from Haroun Education Ventures.
William offers a career record of success directing overall operational strategies to support corporate revenue growth and operating profit through process automation, cost savings and critical project delivery. Reputed for developing and accomplishing project strategies by identifying and resolving project constraints, resulting in continuous on-time and on-budget delivery. Proven evidence of achieving objectives, KPIs and continuous improvements to drive operations to the following organisational growth phase.
Highly a adept in developing and mentoring dynamic teams that work collaboratively as one unit across the business. Committed to achieving strategic and financial objectives by providing direction and solutions to enhance overall organisational operations.
With over 25 years IT expertise working as IT Manager for an international service company.
Notable career highlights:
- Led teams to conduct over 1.3 million HIV tests across 4 provinces.
- Automated organisational processes, including moving to a paperless environment.
- Managed and implemented multiple IT system project within the deadline and budget.
- Developed a high-performing operations team that reduced staffing costs and turnaround time by 30%.
- Automated processes to streamline Petty Cash and have better controls, minimising loss while reducing time and resources by +-40%.
- Updated Fleet processes and digitised processes to track and reduce damage costs.
- Reduced costs in the first month by about 15%.
- Developed staff to management levels with a 95% success rate.
- Utilised simulation processes to improve target achievement by over 30%.